Return Policy

REFUNDS 

If for any reason you are not satisfied with any purchases you make from this site simply return your purchase within 14 days for a full refund - no questions asked. Due to health regulations all tights and underwear items are non-returnable. Sorry we cannot refund freight charges on delivery and return of goods. 

GOODS DAMAGED IN TRANSIT 

If your purchase is damaged in transit we will send you a "no charge" replacement, freight free. You will need to return the damaged product (or fragments which demonstrate reasonable evidence of breakage in the case of international orders) to us for assessment. 

METHOD OF REFUNDS 

Dance First will refund to your credit card, or we can post a cheque or international money order. 

HOW TO MAKE A RETURN 

All we ask is that you provide us with the information below, and return the product in its original condition with its packaging. We will also need a copy of your order confirmation record and goods receipt. 

RETURNS INFORMATION 

Please provide us with the information outlined below. This information must accompany all returns. 

Personal Details  

Name:  

Company:  

Street Address:  

Town/Suburb:  

State:  

Postcode:  

Country:  

Email Address:  

Contact Phone: (_____)________________  

Preferred Contact Time:  

Product Details  

Returned Item:  

Code # :  

Receipt # :  

Order Date:  

Reason for return:  

What would you like us to do?  

a. Replace with another of the same product  

b. Refund my credit card (if you paid by credit card only)  

c. Refund by posting me a cheque or international money order